According to a Pew Research Center survey, most American adults (58%) have heard of the open-access chatbot ChatGPT, but just a small percentage have actually used it. Notably, ChatGPT became the fastest-growing web application in just two months after its launch in late November 2022, gaining over 100 million monthly users. The survey sought to establish how well-known and experienced ChatGPT was among the general public, and it revealed considerable demographic differences in awareness of this AI software.
Facts
📊 58% of U.S. adults are familiar with ChatGPT, but relatively few have used it. [Pew Research Center Survey]
💥 ChatGPT became the fastest-growing web application, hitting 100 million monthly users within two months of its public launch in late November 2022.
🎓 High educational attainment and income level correspond with greater awareness of ChatGPT; about 80% of postgraduate degree holders and people from affluent households are familiar with the AI program.
🌎 Asian adults are particularly aware of ChatGPT, with 78% indicating some level of familiarity, more than any other racial or ethnic group.
👥 Men and adults under 30 have a higher likelihood of being aware of ChatGPT compared to women and those aged 30 and above.
🤖 Only 14% of U.S. adults have used ChatGPT, with its usage largely debated between educational, work, and entertainment purposes.
⚖️ User opinions on ChatGPT’s utility are mixed, with about 35% finding it extremely or very useful, 39% somewhat useful, and around 27% finding it not very or not at all useful.